Terms of Service

Last updated: September 8, 2025

NoReM Digital Restaurant Platform

1. Introduction & Acceptance

Welcome to NoReM ("we", "us", or "our"), a comprehensive digital restaurant management platform. These Terms of Service ("Terms") govern your use of our digital menu system, QR code ordering platform, restaurant analytics, and related services (collectively, the "Service").

Important: By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

2. Service Description

NoReM provides restaurant owners and operators with:

Digital Menu Management

  • • Real-time menu updates and customization
  • • Multi-language menu support
  • • Image and media management
  • • Category and pricing organization

QR Code Ordering System

  • • Table-specific QR code generation
  • • Contactless ordering experience
  • • Real-time order tracking
  • • Payment processing integration

Revenue Analytics

  • • Sales performance tracking
  • • Customer behavior insights
  • • Inventory management
  • • Financial reporting

Staff Management

  • • Role-based access control
  • • Order assignment and tracking
  • • Performance monitoring
  • • Communication tools

3. User Accounts & Responsibilities

Account Creation

  • • You must be at least 18 years old to create an account
  • • Provide accurate and complete information
  • • Maintain the security of your account credentials
  • • Notify us immediately of any unauthorized access

Restaurant Owner Responsibilities

  • • Ensure menu information is accurate and up-to-date
  • • Comply with local food safety regulations
  • • Maintain proper pricing and availability
  • • Handle customer orders promptly and accurately
  • • Ensure QR codes are properly displayed and functional

4. Payment Terms & Billing

Subscription Plans

NoReM offers various subscription plans with different features and pricing. All fees are billed in advance and are non-refundable except as required by law.

Payment Processing

  • • We use secure third-party payment processors
  • • All transactions are encrypted and secure
  • • Failed payments may result in service suspension
  • • Price changes will be communicated 30 days in advance

Transaction Fees

For QR code orders processed through our platform, a small transaction fee may apply. These fees are clearly disclosed during the ordering process.

5. Data Usage & Analytics

Data Collection

We collect and process data to provide our services, including:

  • • Restaurant menu and operational data
  • • Customer order information and preferences
  • • Usage analytics and performance metrics
  • • Payment and transaction data

Analytics & Insights

Our analytics system provides valuable insights to help optimize your restaurant operations. This includes sales trends, popular items, peak hours, and customer behavior patterns.

6. Prohibited Activities

The following activities are strictly prohibited:

  • • Using the Service for any unlawful purpose
  • • Impersonating any person or entity
  • • Interfering with or disrupting the Service
  • • Uploading viruses, malware, or malicious code
  • • Attempting to gain unauthorized access to the Service
  • • Manipulating order data or analytics
  • • Violating food safety regulations
  • • Engaging in fraudulent payment activities

7. Intellectual Property Rights

Our Rights

All content, features, and functionality of the Service, including but not limited to text, graphics, logos, software, and the overall design, are the exclusive property of NoReM or its licensors and are protected by copyright and other intellectual property laws.

Your Content

You retain ownership of content you upload (menus, images, etc.), but grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content as necessary to provide the Service.

8. Termination & Suspension

Account Termination

We reserve the right to suspend or terminate your access to the Service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users of the Service or us.

Data Retention

Upon termination, we may retain certain data for legal, regulatory, or business purposes. You may request deletion of your personal data subject to our legal obligations.

9. Disclaimers & Limitations

Service Availability

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We do not guarantee uninterrupted access and may perform maintenance or updates that temporarily affect availability.

Limitation of Liability

To the fullest extent permitted by law, NoReM shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

10. Changes & Contact Information

Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of any changes by updating the date at the top of these Terms and, where appropriate, notifying you via email or through the Service.

Contact Us

If you have any questions about these Terms, please contact us:

Email: legal@norem.co

Support: support@norem.co

Business: business@norem.co

© 2025 NoReM. All rights reserved. These Terms of Service are effective as of the date listed above.